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  2021 Holiday List

We’re Good to Go

Our office has now re-opened on reduced hours Monday to Friday 10-12 noon for telephone bookings, transfers and enquiries.

We hope to run our first coach to Paignton on 21st September 2020.

We will be operating under Covid19 guidelines on lower passenger numbers, safe distancing and good hygiene practices.  We’re good to go !

Call us on 01788 575521 and keep a check on our website for later season and 2021 holidays.

We thank our passengers for your patience and support and wish you all the very best and to keep safe and well.

COVID UPDATE: effective 14th September 2020

We hope all our passengers are keeping safe and well.

We thought we should update you regarding the latest update from the Government on 9th September. We want to reassure you that our holidays are not affected by this latest update and will continue to operate as planned where we are able to sustain viable passenger numbers.

Our first departure will be Monday 21st September 2020 to Paignton.

To enable us to re-start measures have been put into place to ensure we operate in a Covid Safe way, such as, installing sanitisers on the coaches, reduced passenger numbers, adapting socially distanced seating plans, temperature checks, and the wearing of face coverings, whilst on board our coaches.

We are also only using hotels and visitor attractions who have full risk assessments and Covid Safe procedures in place in order to operate themselves, and will adapt our itineraries accordingly if necessary.

So rest assured you can still go on holiday with us.

Your safety and well-being are our main priority.

We look forward to welcoming you soon.

COVID19 Update 31.10.2020

With reference to the latest government press conference 31/10/2020 we are classed as a non essential business, so our office will be temporarily closed during the new lockdown from Thursday 05/11/2020 and will be reopening Wednesday 02/12/2020 with reduced hours in the mornings.

Please follow the new government guidelines so we can all keep safe and protect our wonderful NHS and staff.

At this stage we are still hoping to run our tour to Warner Cricket St Thomas on 14th December and Scotland New Year 31st December although these are under constant review.  All tours we run are operated under safe covid19 guidelines and procedures with Visit England ‘we’re good to go’ compliance in line with our coach suppliers hotels and attractions.

We will be working on our UK coach holidays for the spring and hopefully better times for 2021.

Please support all of Rugby’s local independent businesses, we need you even more in these challenging times !

It will be our 30th anniversary next year 1991- 2021. Thank you for all your support in the past.

Wishing you all the best and please keep safe and positive for 2021 James, Sarah & Ann

COVID UPDATE January 2021. Phone 01788 575521 for your holiday bookings and enquiries

We wish all our customers a Happy and Healthy New Year

Its been a very challenging year for all of us personally and business

We have had to cancel over 70 holidays and not really traded since March 2020 sadly like so many local businesses who will all need our support in this new year

We hope for better things in 2021 and there is light at the end of the tunnel with the vaccines now in use

As we are in National Lockdown our office will be temporarily closed following the latest government guidelines but we will be operating remotely for phone and email enquiries for 2021 bookings

Hopefully you have all received our 30th anniversary year holiday list and you can browse through and book your long awaited holidays for 2021

Thank you for all your loyal support and we must now all do our bit in keeping the country safe and protecting our wonderful NHS and staff.

The sun will soon be shining and spring will soon be here and you will all deserve your long awaited holidays

Keep safe

James Sarah and Ann

COVID UPDATE Government Roadmap Statement 22.02.2021

Covid 19 Update

With reference to the Prime Minister statement 22/02/2021 Easing of Lockdown and Roadmap to Recovery.

We are pleased to announce Jamesway Travel will be operating all UK coach holidays from the 17th May 2021 under the Visit England “We’re Good To Go” Covid 19 guidelines with social distancing and restricted number of passengers.

Complying to government roadmap and guidelines we very much plan to operate all tours as normal from the 21st June 2021

After over a year of not being able to operate our holidays, we very much look forward to your future bookings for your long awaited UK Coach Holidays with happier days ahead, thank you for supporting local business.

PRIVACY POLICY

Privacy Policy

At Jamesway Travel we are committed to ensure the Data you provide to us is protected and secure, the Privacy Policy below sets out how the information we collect from you will be used to fulfil the required services.

What Personal Information Do We Ask For?

Whether you make an enquiry, request or booking we will usually ask for name, address, email and telephone number. If making a booking that travels outside of the UK, and the airline, Ferry Company or hotel requires it, we may also ask for your passport details and date of birth. If you choose to pay by credit/debit card we will also require these details, once payment is processed we no longer have access to these details.

Why We Collect it?

We require these details in order to carry out our obligations to you, to provide an effective and efficient service and to arrange travel and other services you are requesting. We also need these details to communicate with you regarding your booking, to notify and changes to our services and to provide answers to any of your own queries. We may also need to collect more sensitive personal data such as any medical conditions, disabilities and special requirements dependent on the type of holiday you are booking. We will also use your details to provide you with information about products, services and promotions that may be of interest to you, usually in our twice yearly brochure mailing, by email or by mailed flyer. This will always be sent to the contact name that made the request/booking.

Will We Share or Disclose any of this Personal Information?

We will not share your data unless we need to. When making a travel booking some of the personal data you provide will need to be passed to and processed and stored by relevant third parties, such as, airlines, ferries, hotels and transport companies to facilitate your booking. Some of these parties may be based outside of the European Economic Area (EEA). Organisations that are based outside of the EEA may not be subject to the same level of controls in regard to data protection as exist within the UK and the EEA. In order for you to travel outside of the UK, we may be required by law to disclose some of your personal data to government bodies or other authorities in the UK and in other countries, such as those responsible for immigration, border control, security and anti-terrorism.

How do we protect customer information?

All the information you provide us with online is protected by a secure server. We will never share your private details with anyone else, unless as specified above to facilitate your booking and let you know about products, services and promotions.

Cookies

We do not use cookies to identify individual users and store personal information. You can choose to accept or decline cookies. Most modern browsers will now automatically accept cookies but you can turn this off using your browser settings panel, however this may limit the website from working as it is intended. We use cookies to enhance our user’s experience, and some of the process that benefit from cookies are ; monitoring traffic and user behaviour to help deliver improvements to our service.

Data Retention Periods

We will hold your personal data for as long as required to deliver the products and services you have requested or shown an interest in. This includes, if you are an existing customer, information which relates to previous bookings and/or quotes will be kept for 6 years. In this period we may contact you by post or email with information on offers, holidays and related services, brochures, new products forthcoming events or promotions. You can opt out of this service at any time.

Your Rights

Accessing your information

We are a Data Controller and we are notified with the UK Information Commissioner. Under UK Data Protection legislation, you are entitled to see a copy of the personal information that we hold about you and how it is being used. If you wish to do so, please send your request in writing, signed and dated to:

The Data Controller

Jamesway Travel

Sir Frank Whittle Business Centre

Great Central Way

Rugby

Warwickshire

CV22 3XH

Along with your full name and address and a photocopy of your passport or driving licence. If you would like to update any of your details or be removed from our database at any point, you can contact us in writing or email us at admin@jameswaytravel.co.uk

Complaints

If you have a complaint with the way we have handled your personal data, please contact us. You have the right to complain to a supervisory authority; if the UK this is the Information Commissioner www.ico.gov.uk

Stop Marketing

To Unsubscribe from Email or Direct Mail Marketing you can click on the unsubscribe mechanism on all marketing emails or you can email us at admin@jameswaytravel.co.uk and ask us to cease using your personal data for the purpose of direct marketing.

Changes to our Privacy Policy

We reserve the right to update or alter this Privacy Policy from time to time without prior notice

Jamesway Travel

May 2018

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Jamesway Travel, Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire, CV21 3XH